Request your proposal.

What to expect when you send us a request

Scheduling your onsite proposal

1. Our schedule coordinator will contact you by phone if you provided a phone number. If no phone number is in the email she will email back to ask for a contact number
2. Our schedule coordinator will set up a time that will work in the customer schedule to meet with one of our certified arborists

During your onsite proposal

1. You will have approximately ½ hour with our arborist to go over your tree project and discuss other issues the arborist notices.
2. Our mission is to educate our customers and not sell them a service they do not need.
3. We can prioritize your needs to fit them in a budget that makes sense for you.
4. We will email you a proposal and provide an informational folder highlighting our qualifications

Acceptance of proposal

1. When you decide that Capital City Tree Experts is the right fit for you just let us know by email or a phone call to our schedule coordinator.
2. Our schedule coordinator will turn your proposal into a work order.
3. We then schedule all of our work orders on Thursdays. We will contact you with a work date to come and complete your project.
4. Once you are absolutely delighted with our work we will send you an E-invoice and a paper invoice through snail mail. You can either pay with a credit card through the E-invoice or mail a check with your paper invoice.